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Related topics are listed below.
Receipts
Settings » Notifications » Receipts
Send receipts to your passengers! To be able to send receipts to your passengers, configure the settings in Settings>Notifications>Receipts in the Admin Panel. The fields in this section will contain the information you wish to display in your receipts. …
Notifications
Settings » Notifications
Customer Internal – Email Receipts Notifications Settings Notifications Tags The Envelope App
Account Signature
Account » Customers » Accounts » Account Signature
Account signatures can be used to require account customers to sign for their payments in the driver app. Enable account signatures You can enable this feature in two ways: a. For all accounts: Go to Dispatch > Settings > 1. General Find Billed in the…
Internal – Email
Settings » Notifications » Internal – Email
Send internal emails to your company crew. You can send automatic emails for different status of the job to your personal. You can also add personalized messages using the tags in the tag section. The internal emails notifications are configured in the same way the…
Customer Notifications
Settings » Notifications » Customer Notifications
You can find this feature by going to Settings>Notifications>Customer in the Admin Panel. Send emails and SMS to your passengers You can send automatic emails and SMS to your passengers at several different stages of a ride. For example at the moment when a…
Messages
Settings » General » Messages
Message Settings In this section you can: 1. Set preset messages that your dispatchers and drivers can add with a single button click. 2. You can also configure the message permissions For example, if your users can send instant messages and voice messages…
Use the Reception Tool
Booking apps » Reception Tool » Use the Reception Tool
Book favorite locations If the client already has favorite locations set up from their passenger app account, they will already show up in the address fields as options. If they have not set up favorite locations, they will go to the Account tab to do this. …
Using Notification Groups
Settings » Notifications » Customer Notifications » Using Notification Groups
You may wish to send a specific type of message to only certain customers. If your company has VIP customers, for example, you can send custom emails and text messages with special offers or greetings just for them. To do this: Click on the + button next to Group:…
General
Settings » General
Under Settings>General you will find most of the features that you will be using to set your company. The settings will be displayed in four tabs. Under General you will be able to set the time, time zone, payment methods, activate/deactivate promotions, and…
Other Advanced Features
Settings » General » Assignment Settings » Other Advanced Features
Driver Information In this section, you will be able to manage all the features on how would you like to show the job information to the driver. SMS notify a driver set to away when job is offered to them: If enabled, it will allow you to notify the driver (via…
About us
About us
Since 2011, TaxiCaller has provided indispensable software to hundreds of taxi, limo, private hire and car service companies. We’ve become the specialist in cloud-based dispatching, with a global presence in over 60 countries and 6 continents. Developed by…
Advanced Auto Dispatch
Settings » General » Assignment Settings » Advanced Auto Dispatch
Advanced Auto Dispatch will let you set the rules of how the Dispatch Console will send the jobs to the drivers, and how the jobs will show in the Driver App. Require vehicles to accept an assigned job: You can give the drivers an option to accept/decline jobs in…
Assignment Settings
Settings » General » Assignment Settings
These settings control the way jobs will be assigned from the Dispatch Console to the drivers, and how the jobs will show in the Driver App. Auto Dispatch Enable or disable automatic assigning and dispatching of jobs. If Auto Dispatch is disabled, you will have to…