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Tariff Rules, Groups and Extras
Settings » Tariffs » Setting Tariffs » Tariff Rules, Groups and Extras
Tariff Rules Tariff rules are the criteria the system uses to compute how much a customer must be charged for a specific job. The system will automatically select the tariff based on several factors such as the booking source, vehicle type, number of passengers and…
Tariff Zones
Settings » Tariffs » Tariff Zones
If you have already created Assignment Zones, the creation of tariff zones is similar, although its purpose is quite different. Tariff zones are used to create specific tariffs that you want to apply when billing based on the area the job was performed. Tariff zones…
Setting Tariffs
Settings » Tariffs » Setting Tariffs
It’s now time to finally configure the actual tariffs making use of the Tariff Zones and Schedules. By Default, your tariff will be named Standard but you can change this name. Make sure that you have the appropriate currency at the top of the screen, as…
Tariffs
Settings » Tariffs
In the following section, you will be able to set the tariffs and rules you would like to follow for your company. Create Tariff Zones Configure your Tariff Schedules Setting Tariffs
Flat Tariffs
Settings » Tariffs » Setting Tariffs » Flat Tariffs
*Zone Tariffs override Flat Tariffs, so choose them carefully. Flat tariffs are normally used for trips between cities but they can also be used within the city if your company requires it, although it is more recommended to use zone tariffs for trips between cities.…
Zones / Assignment Zones
Settings » Zones / Assignment Zones
!Note that these Zones are different from the Tariff Zones. Assignment Zones: Defined areas to assign jobs to the drivers depending on their position. Tariff Zones: Defined areas that you will set to determine the price you will charge for providing a job in that…
Zone Tariffs
Settings » Tariffs » Setting Tariffs » Zone Tariffs
Zone tariffs will let you create different tariffs depending on the area the job took place. To work with zone tariffs, you can set a price for each zone. If you have created different schedules in the previous section, you also will be able to create a tariff for…
Tariffs Schedule
Settings » Tariffs » Tariffs Schedule
While the creation of tariff zones is optional, you need to add at least one schedule before you can establish the tariffs in the next section. The simplest schedule you can add is a single Standard one that covers every day at all times. However, you can also create…
General Settings
Settings » General » General Settings
*Once you are done with configuring this page, don’t forget to click on Save to preserve the changes you have made! The General Settings control the overall behavior of the components of the TaxiCaller Admin System. Company ID The Company ID is the unique…
Glossary of Terms and Definitions
About this manual » Glossary of Terms and Definitions
CLR button – Clearing button, it is the button the driver can press in the driver app when they are close to the drop-off point and will soon be ready to receive a new job. POB – Passenger on board. POI – Point of interest. T-minus – The time…
Taximeter Tariffs
Settings » Tariffs » Setting Tariffs » Taximeter Tariffs
Taximeter tariffs will enable an in-app taximeter in the driver app for calculating the price of the job. To enable taximeter tariffs you must check the box “Enable the in-app taximeter” in the admin panel that you will find in settings>general>payment…
Import and Export Zones
Settings » Zones / Assignment Zones » Import and Export Zones
If you wish to have a back up of your zones, to copy your assignment zones to your tariff zones, or to transfer your zones to a different TaxiCaller account, you can import and export zones as GeoJSON files. Exporting Go to Settings > Zones in the Admin…
Use the Reception Tool
Booking apps » Reception Tool » Use the Reception Tool
Book favorite locations If the client already has favorite locations set up from their passenger app account, they will already show up in the address fields as options. If they have not set up favorite locations, they will go to the Account tab to do this. …
About us
About us
Since 2011, TaxiCaller has provided indispensable software to hundreds of taxi, limo, private hire and car service companies. We’ve become the specialist in cloud-based dispatching, with a global presence in over 60 countries and 6 continents. Developed by…
Advanced Auto Dispatch
Settings » General » Assignment Settings » Advanced Auto Dispatch
Advanced Auto Dispatch will let you set the rules of how the Dispatch Console will send the jobs to the drivers, and how the jobs will show in the Driver App. Require vehicles to accept an assigned job: You can give the drivers an option to accept/decline jobs in…
Assignment Settings
Settings » General » Assignment Settings
These settings control the way jobs will be assigned from the Dispatch Console to the drivers, and how the jobs will show in the Driver App. Auto Dispatch Enable or disable automatic assigning and dispatching of jobs. If Auto Dispatch is disabled, you will have to…
Advanced Zone Queues
Settings » General » Assignment Settings » Advanced Zone Queues
Advanced Zone Queues will let you set the rules of job assignments of the Assignment Zones that you can configure in the Zones Section of the Admin Panel. Always respect zone queue: When this is active, if two vehicles are closer than 2 km from each other, the…